What do we need to do to prepare the home for the photographer’s arrival ?
Make sure that the home is photoshoot ready. Here is a quick checklist to review with your homeowner to ensure the home is ready when we arrive.
Do I receive the photos by e-mail when I order?
We will send you a link to the photos when they are completed via e-mail. If you have not heard from us within the time period promised, please e-mail or call.
How long will it take you to complete everything?
Generally 24 hours for photography and up to 72 hours for video tours. A rush order can be made for an additional fee, subject to availability.
Will you travel?
Yes! of course. Due to the time involved, an additional fee may apply to any location more than 40 minutes from: 324 S. Wilmington St, Raleigh, NC 27601.
I need to cancel or change my appointment
Please call or e-mail us anytime to let us know.
What happens if we show up and the home is a complete mess or the realtor doesn’t show?
In the event that a photographer arrives at a home and a realtor is not available to let them in, there will be a $50 fee for the trip. If the photographer arrives and the home is not ready at all, we will call you and ask if you want us to go ahead and take the photos or wait. There will be a $50 trip fee if we do not take the photos.